Sonterra RX
San Antonio, TX · Pharmacy
- Address
- Sonterra RX, 1162 E Sonterra Blvd Ste 100, San Antonio, TX 78258
- Phone
- (210) 490-7711
- Website
- www.sonterrarx.net
Sonterra RX is a doctor located in San Antonio, TX. It is one of 2,428 doctors listed in San Antonio. Its 3.9-star rating is slightly below the San Antonio city average of 4.3 stars.
About Sonterra RX
Hospice pharmacy / Compounding pharmacy / Retail pharmacy
Customer Reviews
As a person who calls in medications for patients and for refills, this establishment always tries their best to fulfill patients needs and the needs of their partners. They always are nice and friendly on the phone and they have nice waiting music if you have to be put on hold. We don't live in a perfect world, especially in the medical field, but it's nice to know that they're reliable and efficient when it comes to filling and delivering medications.
This is the worse pharmacy I’ve ever had.. they have let me constantly run out of my meds saying it’s not time! What a joke if they let me run of a medication that could kill me why are they in this business. I have reported them as I’ve been keeping notes. If I run out of my klonapin for 2- days I get sick this has been a on going problem with a drug that scares me can’t do anything about it anymore as I’ve been on it since I was 25! So if I’m out let’s say and I’m out(I never take them extras) The day they finally send them like on the 14- of the month I’m going to start taking them when I get them, so I’m not sick anymore. But they never count that day and with a 14- day supply they won’t last 14- days that they are counting! I’m done using this pharmacy as I’m not the only person this
Had my prescription sent here to support a small business. They received my prescription on Thursday. I called Saturday to check the status on my script. They said they couldn't give me the 90 days I was prescribed because they didn't have it in stock. They said if I waited til Monday they'd have the 90 day supply because they could order it for me. Strange that they didn't do that when they received my script in the first place. They also assured me that my prescription would be covered by insurance. When I arrived on Monday, they were very disorganized. They had HUGE HIPAA issues as I could see patient names, medications, and prescribers on several documents. Furthermore, they have their account information INCLUDING THEIR PASSWORD taped to the side of their computer because they cou
I am so happy with this pharmacy that I had to go online and write a review! They were so helpful and spent the time to answer all of my questions. Delivery was fast and friendly.
Worst customer service. You only take people from your area a lady by the name Erica needs to learn how to talk right to people. Things didnt make sense what she said.If your mad sweetie find a job that makes you happy clearly being a pharmacist doesn't make you happy.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.