Smiles Of Eastlake

Updating my review to show the experience with this business from start to finish. I went and got filling done back in October. Since then, I’ve been suffering with excruciating sensitivity. It’s taken over 4 visits, 4 months, every time in which they continue to shave down the fillings instead of doing it correctly the first time. Even after all these visits, I still deal with pain and sensitivity. I can’t even drink lukewarm water without pain in all the fillings.Furthermore, the use of AI when I call is so frustrating. I keep calling the direct office line during business hours but I get a AI voice instead. I rescheduled an appt a few days ago but I’m still getting texts about the appt I just rescheduled. When I called back to speak with an AI voice (again), the AI didn’t even reschedul

I'd like send a shout out to Dr. Evelyn Villeda at Smiles of Eastlake. I've always had a hard time at the dentist and get extremely anxious, to my luck on Halloween night I had a molar fracture and it needed to be extracted. Dr. Villeda made me feel comfortable from the first visit. She took time to explain the current state of my tooth, what needed to be done and how she would perform everything down to the details. This made me feel like I was in the best hands and that she had the experience needed. I wasn't wrong! She was prepared, patient, professional, knowledgable (God knows I had a ton of questions) and above everything she was very kind. This always goes a long way, especially when we, as patients, are on the other side. THANK YOU Dr. Villeda, and also to DA Mrs. Rose, she is a ro

My experiences with them here have been excellent. This is my 2nd time here and about a year now. No problem with employees here and no issues with cleanliness or sanitation. We know they recommend to get things done on your teeth but that is up to you if you want to do it, as long as it's not a "need to get it done for your health" kind of recommendation. If it is a necessary procedure, then you NEED to do it because that can affect your overall health. The procedures are very expensive, if the insurance does not cover, but you need to for your health. The employees would recommend something because they want to prevent future bigger issues that patients will more likely to complain about, so it is understandable. I feel that theyre just looking out and based it on their experiences with

Very disappointed in their care. I know they were busy but their treatment suffered because of it. The dentist didn't tell me she was going to inject the lidocaine and didn't ensure I was numb before drilling, I in fact was not numb. She didn't mean any malice and she was very kind, but even when you are busy patient consent is ALWAYS required and keeping the patient knowledgeable of the procedure is ALWAYS important. Also, the simple step of ensuring your patient is numb before you drill is just poor patient care. I was hoping to love it here as the staff was really all very nice and it was a nice facility, the care was just very poor and unprofessional.

My family have always been pleased and satisfied with our dental care at Smiles of Eastlake. Dr. Eric Eusebio is the best, so thorough, helpful, and friendly. Expect an excellent service each time! Likewise with the rest of the staff , they are so wonderful! Aside from the clinic being so clean, they are complete in the service they provide, with the availability too of radiology and surgeons. I recently saw Dr. Walaa Razak, referred by Dr. Eusebio for bioclear to fill in the gap between my lower front teeth and she did a great job, it came out perfect! Her assistant, Alex was amazing too. They make a great team. Thanks to Denise, Riza, and Monica for always extending their help and best. Here’s some photos to share of how happy I was, the before and after.