Signature HealthCARE of Roanoke Rapids

First of all, six months ago this review would have been very different. However today, Signature Healthcare for the residents has improved tremendously under the leadership of the new Administration, Levonia Gunter. The staff is pleasant, professional and genuinely willing to assist in making our families comfortable. The new doctor, Patel has already called and discussed his role in my dad's care and stay. The building is spotless, the receptionist desk is manned, employees are doing their job and welcoming and willing to assist. Ms. Gunther has weeded out all of the problems my family had of late and holding employees accountable for their jobs and the well being of our love ones. She always available to discuss any concerns I've had. My dad is content and that means the world to m

I have seen the ups and downs in this building. But I have been a witness to the amazing facility it is becoming now. From The time you enter the building now the atmosphere has tremendously changed. The administrator Levonia has worked very hard to get this facility back where it needs to be. Her new DON Stacy is absolutely amazing and I have seen her in action right on that floor with her staff. The residents all seem so much more happier. Way to go signature of Roanoke rapids!!! Can’t wait to see you all continue to grow become the best for our town.

I know its crazy that I keep writing these reviews even though it's almost 3 weeks since I left there. But in the nearly 60 days I was there so many staff members touched my life in such a positive way that I feel the need to remind them and everyone there what their attention to me has meant to me. Well I already mentioned Leslie, but there was also Katrina and Amanda who both worked so hard to get me the benefits I was owed by the state and they also found me a new place to go when my time was up there. Then theres Danielle the absolute coolest driver ive ever had. I miss all you guys so much. And then I have to also mention Stacey. The DON,lol. Like the mob bosses. Even though she was helping in the background I always knew it was her whenever the nurses couldn't figure out the change o

⭐⭐⭐⭐⭐ Our experience with signature health of Roanoke Rapids has been truly outstanding. The staff are compassionate, attentive, and go above and beyond to make residents feel comfortable and cared for. The facility is always clean, welcoming, and full of positive energy. Communication with families is excellent, and it’s clear they treat every individual with respect and dignity. We couldn’t be more grateful for the peace of mind signature health of Roanoke Rapids has given us. Highly recommend!

If I could give this place a 0 I would. Do NOT send your loved ones here. My mother has complained that she hits the call bell and no one shows up half the time. I’ve seen it myself. Staff is lazy especially the CNAs. They have attitudes about changing her, let her sit in poop.. so understaffed it’s ridiculous, even the staff have said they’re going to get shut down soon. I wouldn’t send my worst enemy here. Avoid at all cost.