Shepherd Premier of Charleston

Charleston, IL · Assisted living facility

Rating
4.7/5
★★★★★ 4.7
Reviews
13
Rank in Charleston
#2
of 24 doctors
City Percentile
65%
rating percentile
Address
Shepherd Premier of Charleston, 1911 18th St, Charleston, IL 61920
Phone
(217) 512-2814
Website
shepherdpremierseniorliving.com/locations/charleston-memory-care
Status
Open 24 hours

Shepherd Premier of Charleston is a doctor located in Charleston, IL. It is one of 24 doctors listed in Charleston. Its 4.7-star rating is above the Charleston city average of 4.3 stars. It ranks #2 among Charleston doctors by combined rating and review volume. There are 9 photos associated with this location.

About Shepherd Premier of Charleston

Welcome to Shepherd Premier of Charleston, where exceptional assisted living and memory care meet the vibrant community spirit of Charleston, Illinois. Located near Eastern Illinois University in Coles County, our community provides personalized... More

Hours

SaturdayClosed
SundayClosed
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed

Customer Reviews

★★★★★ 5.0 Darla Poynter · Jan 2026

I cannot express enough gratitude for the exceptional care my mother received at Arbor Rose . From the moment she arrived, the staff made her feel welcome and comfortable. I want to thanks Denise and the rest was particularly attentive, always taking the time to engage with her and ensure her needs were met. The compassion and professionalism of the entire team were evident, and it truly made a difference in her quality of life. I highly recommend Arbor Rose for anyone looking for a supportive and caring environment for their loved ones. Thank you all for your incredible work!"

★★★★★ 5.0 Rusty Elliott · Jan 2026

This is where my dad lives it’s a great place for dementia patients my dad is very well taken care of & we really can feel less stress knowing where he’s at. The Elliott’s would love to thank them from the bottom of our hearts.

★☆☆☆☆ 1.0 Mary Lynn Salazar · Nov 2025

Horrible care. This facility should be shut down. My mother had inhumane wait times when she’d call for a nurse. I also encountered several services not being done properly because the owners never pay their bills, so services stop. Warning! Do not let your loved one move here. Please, please, please learn from my mistake!

★★★★★ 5.0 Remi Shafer · Feb 2024

Very personable for residents that have such unique needs. They go above and beyond for residents with any type of behaviors and take pride in their work.

★★★★★ 5.0 Sandra Gillespie · Feb 2024

Friendly staff and a loving home specializing in Dementia and person centered care.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Assisted living facility

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This listing is informational. Contact the business directly to verify credentials, services, and availability.