Shenandoah Center

Shenandoah center was okay. It is older. If your loved one is very sick i would not have them come here. I complained for my mom she was peeing blood and blood work was still not collected from them and they didn’t send it out until 5 days later. I felt I had to tell the staff often what she needed and repeatedly asked for her urine to be tested day after day. My mom ended up being very sick and had severe kidney infection and was hospitalized for 3 weeks. If she had her urine tested sooner, she could have had a better outcome. With that being said, staff was friendly and rehab/social work team was nice. Just understaffed and not quickly attentive from our recent experience .

Farrah in SW is wonderful to work. She truly cares about her work and her patients, and it shows. Everyone at this facility is always very kind and ready to assist. I see the residents going down the halls with big smiles on the faces! Very nice to see!

The veiews is breath taken from my mother window. The home very pleasant and venturioue to look at. The resident looks well groomed and friendly. The staff team pleasant, and willingly to to help in a time of need and didn't matter if my mother Mary Hampton were assigned to them or not . Her Doctor and her aide popped in to see if they needed for anything and check on my mother or tell us how her day was , meds she is taking , food she loves to eat and do on . That's very important to the family to know that when we go home we can have a peace of mind because of the Shenandoah Center is the best place for our mother . Thanks again 🙏

My mother has been in Shenandoah Center for over a year. She initially went in for rehab following a fall that required surgery for a brain bleed. She had been living with my husband and I, and I’d been her caregiver for years. It was so hard to leave her in a new place, but the staff went out of their way to make mother and me feel comfortable. From the therapy department, nursing staff, activities staff..all were wonderful! We had to make the hard decision to transition her to skilled nursing care there and not bring her back home. As hard as this time with the quarantine has been, I’m so thankful she’s been at Shenandoah. The administration and all the staff have been wonderful to go out of their way to keep the residents engaged and the families informed. My mother has dementia

My mother has been here for 4 years now. Some of the staff has changed but some remain. These people care about my mother and take good care of her. The social worker, Keli is always available if I need to speak to her and refers me to the proper person if needed. They keep her clean, comfortable and well fed. I am always informed of even the smallest of needs, or changes she requires. Always pleasant and loving to the residents needs and family as well. Thank you for the love you give.