Sampson Convenient Care

Took my daughter in early January for ear infection. Really liked the doctor and had no problem with service but I was overcharged by $75. I told the lady that she must not have not applied my insurance discounts because the cost was twice what the other Urgent Care's charge. When I received my EOB I called and was told I would receive a refund. Called back a month later and was told it was being put in the mail. That has been another week and have not seen it yet. I will go to Quick Med next time.

The woman working at the front desk is absolutely unhelpful, unprofessional, and downright rude! I wasted so much time today trying to get a very simple task completed because she felt as though she was not here to work. I I originally went in for a form that needed to be filled out in regards to pre-appointment they completed my physical but would not fill out the paperwork that is requested by the employer. (they absolutely refused to sign the form, because it was not “their policy”) Even though I presented the form to the front desk staff at the beginning of my appointment (and it was perfectly okay then) , they were very quick to take my money and although they refunded me. THE FACT THAT I HAD TO GO AROUND IN A MILLION CIRCLES TO STILL ACHIEVE NOTHING IS INFURIATING. When were you goin

The staff at Clinton Urgent Care are so professional and courteous! Each time that we’ve been, we were given an accurate diagnosis that was delivered forthright, and with very little wait in between. They have answered all of the questions that we’ve had, and put our minds at ease! The facility is also very clean! Five Stars!

Just left the Clinton Urgent Care office. I was blown away with how wonderful they were. They were quick to get us back to be seen. Phylis (not sure how to spell her name) was our nurse and she was so sweet!! My son was crying because he was scared and she brought us both a cup of water. Her and the doctor were so patient and understanding. They deserve 5 stars!!

I urge anyone who plans on visiting the location, not to. I wasted close to 2 hours sitting here. Well to be more specific, do not visit if you have anything more than a cold and are okay with the generic apologies. I was in pain but didnt feel it rated ER status. After waiting for an hour to see the physician, without properly assessing my issues he basically states that he can't help me but would like to run tests. If you cant help me, why run tests? During the wait my pain began to intensify. Eventually I insisted on going to the ER and the nurses persuaded me to stay by saying that the doctor ordered some important tests. Those tests turned out to be sugar and ekg, a total waste of medical expenses. Those tests had nothing to do with my main and intensifying issue. Needless to say I en