Safeway Pharmacy

I have never had a bad experience at the Safeway Pharmacy! Everyone is so friendly, so nice. I mean every single person I’ve dealt with and unfortunately I get a lot of medication’s. I have also received all my Covid vaccines here and everyone has always been lovely.

Karen in the pharmacy is great! She was thorough, helpful, friendly. Just amazing, memorable experience. Also, the Starbucks manager, I forget her name, joy? She was very friendly. I loved that both people were patient with me (using good rx @ pharmacy is a pain)and listened to/answered my questions. Kim , I'm guessing the front end supervisor should be coached on customer service standards. There was a pricing mistake on Safeway's end and she refused to honor the price. I left with a different product, due to her inability to make a customer advocate decision, which I'm not even sure was the correct item for the price.....

I don't think I have ever had such a warm and helpful experience at a pharmacy. I was having trouble getting my GoodRx card approved for one of my prescriptions at another pharmacy and they were so quick and helpful in transferring over my medication to their pharmacy. Everyone was so kind and helpful/ knowledgable, professional and courteous. I did not have to wait long and they had what looked like a proper staff vs how it is at other big chain pharmacies and I really appreciated that. *A note to people who visit pharmacies: Please be patient and wait your turn even if it is just to ask a question. Don't interrupt a conversation that pertains to someone's well being and give the staff some space. We're all in this together, so lets be kind and considerate.

Horrendous communication. App is often not matching current status of medication. Medication is out of stock but says it will be ready today, leaving patient to go days without needed medication.

TL:DR - Drive down the street to CVS or Harris Teeter if you don't want to stand and wait forever just after an outpatient procedure. Today was a big day, after a few kids I finally had a vasectomy. Not exactly a great experience, but not that bad if you are considering one. Post big V the doctor called in my prescription for some painkillers at Safeway since we live really close. I drive back from the docs, the drive is a hair under 40 min so you would presume the meds would be ready, or at least hope. At Safeway I waddle through the store looking like an injured penguin/man who had private jewels operated on. Upon getting to the pharmacy I hand them the perscription and they let me know the order was put in by the doc a while ago. Great, I can have my pillls. Except they did not fill i