Safeway Pharmacy

Barbara called and told me I was “double dipping” drugs without speaking to me about my day in the ER. I had my lungs drained and have stage 4 cancer. I was misdiagnosed with pneumonia the past two months. The emergency room doctor prescribed medications for a cough that has narcotics in it due to the severity of my condition. Inferring someone is an addict via a phone call and saying I’m “double dipping” and she is cancelling everything is insanely unprofessional. Especially without speaking to me directly. Don’t go here or you will be judged and turned away. I am a young woman with stage 4 cancer who has been in recovery 13 years. Barbara is a judgmental “pharmacist.” Don’t go here.

I tried to auto refill my Safeway prescription and after putting in my prescription number the recording said they were unable to verify that prescription and they connected me to the human number. It rang and rang with no answer. I have tried for several days at all times of the day to get a human to answer. Is it always like this? They never intend on answering their phone? They can't be so busy as to not answer the phone and then put me on hold while they finish with a customer. This is ridiculous. It is obvious that no pharmacy employee intends on ever answering the phone. I live 1 and 1/2 hours drive from Kona and really need to order my prescription ahead of time so it is ready for me to pick up when I get there. I only go to Kona once a month. I won't use Safeway pharmacy

I get so stressed every time I have to go to this pharmacy. My most recent, and now last, experience with them goes like this: I use NuvaRing for birth control to regulate my cycle. I went to Safeway the week I was on my period to make sure that my Rx would be ready for pick up by the time I needed it for the following week. I was told “it will be ready for pick up on Tuesday after 3pm.” Great. Something told me to wait, so I went in that Thursday instead, only to be told “it’s on delivery and will get here tomorrow by 2pm.” Annoyed, but whatever. Friday rolls around, thankfully I found my Rx # so I decided to forgo the line and call to check on status. “Your prescription is on order and will be available on Saturday by 2pm…” Saturday, I call. “Your prescription is on order and will be av

nice, clean new store, but...Every time ive come so far, there seems to shortage of staff, usually just 1 sometimes 2 people, helping checkout. last time i went had to wait in line for over 20 min. with just 2 others in front of me., then was told by lady she sold all the anti inflammatory gel i needed to someone the day before, and suggested i buy it off the shelf for twice as much as my prescription. went to longs and got it for less, and they had it in stock.

The pharmacist tonight was all by herself yet was getting it done. I can't belive how good of job she did handling 3 lanes, taking prescriptions, filling them, giving shots and checking out. Amazing workmanship. Get this woman some help Safeway!! Downright terrible to leave good employees out there by themselves.