Resorts at Chester River Manor

My grandmother came from another facility and she has healed up perfectly. However, I think if you are on the short term/rehab hall, you will have a decent experience.With that being said my grandmother is on the long term hall now..... absolutely do not put your family member in this place. You will lose all your money and your mind dealing with this place. I'd give the place like a 3.5 ⭐ stars.

We could not have asked for better care for our mother and for our family during mother’s stay. Everyone was kind and welcoming, and the home is exceptionally clean. Everyone who worked there looked and behaved in a professional manner in scrubs that were neatly pressed, which is a quality that seems to be lost in most of healthcare. I’m a retired nurse leader, so my expectations are high, and the staff met them and then some. They were jovial and looked happy in their work. We are grateful and wish them all much joy and many blessings. They deserve it.

I came in with my grandmother two weeks ago. Amanda welcome our family with open arms. She is real down to earth and gave me all the answers I needed and wanted for the next steps forward. We were really considering our grandmother going across the way to another facility, but after visiting a couple places we knew we found home for my grandmother. She's been happy and says Amanda with her great care in people and the niceness of the DON I think her name is Sharon, she feels at peace. Thank you again to all the nurses and Amanda for reassuring that my grandmother will be well taken care of.

I would like to take a moment to give my sincere thanks for such great care my mother is having at The Resorts. Everyone is kind, compassionate and gives her excellent care. We are all treated like family. Thank you all.

This is the worst "medical" center I have ever stayed at and probably the worst overall place I have ever stayed. Their main objective was to have you sign your retirement and home to them and enter long term care. I would rather die. The night nurses are lazy, rude and inefficient and worst of all they hold grudges. I never saw a medical doctor in person, but if he existed, why would he change my meds without speaking to me? The physical therapy was a joke. I was in for rehab for two amputated legs and for two hours a week, we sat in a circle and batted balloons and beach balls back and forth. They disregarded advice from my surgeon completely. I was taken by their van to an appointment. The driver drove very fast and used excessive braking constantly. There was no shoulder strap to hold