Parkway Health & Rehabilitation Center

West Roxbury, MA · Nursing home

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in West Roxbury
#16
of 28 doctors
City Percentile
26%
rating percentile
Address
Parkway Health & Rehabilitation Center, 1190 VFW Pkwy, West Roxbury, MA 02132
Phone
(617) 325-1688
Website
www.bearmountainhc.com/locations/parkway-health-rehabilitation-center
Status
Closed · Opens 9 AM

Parkway Health & Rehabilitation Center is a doctor located in West Roxbury, MA. It is one of 28 doctors listed in West Roxbury. Its 3.2-star rating is slightly below the West Roxbury city average of 4.4 stars. It ranks #16 of 28 doctors in West Roxbury. There is 1 photo associated with this location.

Hours

Saturday9 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Charlene A. (BeantownzFinest617) · Aug 2025

My mother is a patient here, DO NOT place your loved one here! You walk in and the smell of old urine smacks you in the face. 3-6 patients share a restroom. Rooms and restrooms are cleaned at certain times…. Not when needed to be cleaned. I witnessed a 4foot female demented patient being manhandled by a 6.5 staff member. The admin Remy says, “he’s use to the offensive odor” and “it can’t be helped because patients and rooms are cleaned on a schedule, not when needed.” Then he went on to say, “I can provide my own supplies and clean my moms room myself and or ……. Transfer her to another facility”. They are doing the bare minimum! Neglect at the very least

★★★★★ 5.0 Kelvin Li · Feb 2025

All I can say is that one of the staff was being so nice to my dad. His name is David. He wasn't actually working for the floor my dad was living on. He was from a different floor but he was covering the desk. He is a really nice guy. I heard so many bad reviews about this rehabilitation center before but David actually done a very good job with one of the best customer service I have seen at the rehab center.

★☆☆☆☆ 1.0 Amy Scott-Ross · May 2023

This is the worse place ever. I don’t even give the a 1 star. Never allow your family member to go to this place. It needs to be closed or all management fired and replaced along with most of their staff. My mom has was in there for a I week and I took her out. She cannot walk and has stage 4 cancer. She was left in her pee for hours, she was left unattended for hours, she was just n a lot of pain from her fall and her cancer they ran out of her prescription and she did not get it for 2 days, the nurses are extremely rude, unprofessional and do not care about the patients. My mom had chemo the staff assured me that they would bring her days before her appointment. The day of my moms chemo appointment my mom called me and told me that they were not bringing her to her chemotherapy appointm

★☆☆☆☆ 1.0 Ken Nguyen · Sep 2023

I would not send your loved ones here if there is a way for me to shut this place down. I would. Hopefully, the government would step in. I believe the nurse staff is underpaid and doesn't want to do anything. The nurse director does not answer, and The psychologist Director does not respond and always has an excuse for neglect; he does not take accountability for anything. She has a reason for neglecting my grandmother., and there’s no accountability for anything... One star review is being generous

★☆☆☆☆ 1.0 Zakiya Mon’ea · May 2023

This rehab is terrible do not send your family or friends here. The nurses are horrible they ignore the patients needs. My grandma was just there and we had to take her out cause of elder abuse she wasnt getting her medicine and the made her sit in her pee for hours.Ny grandma has stage 4 cancer and she needs her meds and they refused to give them to her. I watched them not feed other people in there aswell and let them sit for hours without food. This place is horrible don’t send your family her to this rehab.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Nursing home

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This listing is informational. Contact the business directly to verify credentials, services, and availability.