OSF St. Francis - Walk-In Clinic

Treated for a hand infection. Care was quick, accurate diagnosis and prescribed appropriate antibiotics. Staff friendly and professional. We are blessed to have this clinic available to us.

I came in on a Saturday traveling through town with a Cat bite that was very infected. And they treated me ASAP changed my antibiotics. Listened. Cared. Spent time with me. And I noticed a little boy with a cut above his eye and they were treating him fantastic also. Good place.

Front office staff is always very kind and courteous. My care received there almost always has been spot on. They've been great at urgent diagnosis and care, e.g., detecting influenza A and prescribing appropriate care. They are on the very very conservative side of prescribing appropriate meds. As a long time sufferer of several conditions, I appreciate the care provided and it has almost always been spot-on and always professional. It's sad that some necessary meds have become a feared method of treatment due to widespread abuse and the hesitancy to prescribe some is very apparent. Nonetheless, I would highly recommend the clinic in a pinch when one can't see one's own pcp or specialist due to delays in scheduling and timing of one's own pcp or one's onset of symptoms. The staff provides

Terrible service and only tested me for one thing, covid which I was negative for, then I continued to call them back since they never called me with results I had to check online to see if test was negative. When I called back next day they wouldnt anything else for me unless I came in to spend more money to see another provider who would also not do their job well. No thank you! I still the same way then when I visited the day before.

Honestly not even worth a 1 star, they were rude and did not care at all. Some of my vitals were off as well on the paper they gave me. Do not recommend. Went for an infected toenail and they told me to wait.