Oak Hill Village (Center for Rehabilitation and Nursing)

My 82 year old Aunt is in there. I have pushed the button for the nurses and nobody ever came in. I had to go find someone. My sister went in yesterday and she was sitting in a poop diaper for God knows how long. The furniture in the room was falling apart and the drawers had dirt and stuff that peeled off from the inside of the drawers. Paint peeling off the walls. I don't know how this dump ever passed inspection.

One of the major problems with this facility is their lack of communication with families and within their own staff. The needs of patients are neglected and the rooms are only spot cleaned. I saw the same candy wrapper under the bed for days. I watched my friends health deteriorate day by day. The only person who appeared to enjoy their job was Dolly and the receptionist.

Never send your loved ones here, my aunt is in the rehab 2nd time in a row, we’ve contacted the facility countless times with no response, then have the audacity to send a bill for $8,000 for my 83 old aunt. 1st time around the social worker Julia called and said about changing her insurance to allow her to stay longer and get additional rehab, and she wouldn’t be responsible for out of pocket cost if she switched, so we agreed changed her from state insurance Aetna Medicare to straight Medicare A&B. She finally got released after many back and forth calls with the facility, the day of her discharge I informed Julia what time my husband and I were going to be there to pick up our aunt. We got there, a nurse aid gave my aunt a hug and there was no one else around to discharge or to sign her

My grandma has been in here for over a week and is barely receiving any care and hardly any physical therapy, her and her roommate both went without breakfast two days in a row. My Grandma had to use the bathroom and she rang her call bell and waited over an hour until someone came and helped her to the bathroom. This was absolutely terrible place to be and I pray she gets to go home soon. I looked out in the hallway multiple times and didn't see anyone to try and get help for my grandma, there was a girl who wasn't an aide who tried to help and kept saying our aide was coming and she never came. This place is awful and severely understaffed if it takes someone over and hour to help them. And some of the staff was rude to my grandma who is literally the sweetest lady ever. This place needs

Rehabilitation side....Mother came in on Wednesday night, no physical therapy for 2 days, received occupational therapy, but no physical therapy. Nothing to drink besides with a meal, of course you can't receive 8 full glasses a day if you eat 3 meals a day. It smells like urine. My mother rang the bell for over an hour to get assistance to the rest room, in which she decided to try herself and fell. She could've popped open her stitches or worse, it was 10 minutes before someone realized she had fell and assisted her up. That was the 3rd day of her being there. My brother went to visit my mother, one of the staff assisted him to find her room, and an empty liquor bottle fell out of her smock. It has taken over 5 hours and counting to have her discharged. Do not go to this place, room was