Northpoint Pediatrics

We love this office so much! We moved here from VA about 3 and 1/2 years ago, and the care here is night and day from what we experienced at our pediatrician office in VA. So many horror stories and they truly did not care. We LOVE Dr. Adams, she is so kind and helps calm the nerves of both of my kiddos every time we come. I also love that no matter which doctor we get for sick visits, etc. it truly seems they care. I have recommended y'all to many friends and will continue to do so!

We love Dr. Curnow…. Scheduling staff are not nice! (My reason for a 1-star review) I called to schedule an appointment with one of the doctors, and Christine on the phone first told me the clinic had a spot earlier that day (11:40). My son had spent an hour with the school nurse complaining of severe dizziness and headaches, and Christine later tried to determine if that would qualify for that time appointment. I didn’t know scheduling staff were medically trained to make those decisions. Then she asked if he had hit his head, and I didn’t know what to say. She then responded in an accusatory tone, “You don’t know if he hit his head?!” My son is autistic and struggles with his communication skills. I managed to speak with the triage nurse, who was professional, and he advised us to bring

I normally love this place, today my son had schedule an appointment to talk about Leucovorin, the recently approved drug for autism. When I requested the appointment the nurse knew it was about this issue. I just received a call to tell me that the Dr. doesn't feel qualified to address this drug. 50 minutes before our appointment. This is HORRIBLE customer service coming from a doctor's office as I had already arrange my work time, my son's early released and my husband to meet me at the doctors. Unbelievable that they will wait until I was about to take off from work to cancel on me. Very very very dissatisfied and disappointed.

I have been taking my children to Northpoint for 24 years and I love Dr. Nanagus !! The scheduling staff is a different story ! I hope you never run into a situation where your running behind or need some grace with a sick child or any type of support or assistance when you are meeting the other parent from work and either of you get delayed for the appointment because they don’t care what your situation is !! They are not at all accommodating and they are all about themselves even if you’re willing to wait in the office until they can work you in or make an arrangement etc. Even if you’re seeing the nurse practitioner because the doctor isn’t able to get you in for months and months which happens all the time these days !!! So you are expected to accept the fact that you can no longer see

Really sad to send this review. I love my son’s pediatrician, Dr. Nanagas. My son is 18 and I will be glad to be done with Northpoint. My oldest 26 was seen by Dr. Ben Gilmore who was also amazing. Years ago, office staff, nurses were extremely kind and helpful. Office staff are less helpful. I will miss Dr. Nanagas but won’t miss the feeling that my son isn’t a patient with office staff just a number for them.