Newmarket Dentistry

My family and I had been going here my entire life since I was a child, longtime patients of the Freeds. Never had any issues. Within the past few years of their new ownership I have experienced the worst costumer service of my life. The female receptionist is consistently rude and unprofessional. She is argumentative and ill-mannered, beyond unhelpful. Because of this my entire family has left this practice. Even now at my new practice I am still having to deal with this as she refused to release my records to them and was completely disagreeable to them on the phone. I’ve never been compelled to write a review until now. So sad that this is the person representing Newmarket.

This place is so different under its new ownership. In our family 3 of us have left the practice because it's impossible to schedule with them. They canceled my cleaning twice and then wanted to reschedule 4 months out! They don't keep any slots open for flexibility including when they are the one canceling. Their office staff is not friendly or apologetic about it either. We miss the Freeds.

Dr. Ahmed is the GOAT. Staff up front and dental assistants are so friendly. I'm so glad I found this place.

Staff capable and friendly and Dr. Ahmed charming and professional. After decades of seeing Dr Barbara Freed I was prepared to be critical of someone new but found myself totally reassured that I am still going to get the very best care and treatment. It was a totally positive experience - thank you.

Chelsea was very professional in her cleaning. I held up my hand when I needed to have the water drained from my mouth. I have and extra amount of saliva so that was a great relief to not choke. Dr. A. Ahmed is a very charismatic and loving Gentleman. He told me wha