LensCrafters

I had such a great experience thanks to Andres at the Moreno Valley location. I had previously gone to the Tyler Mall and the Corona LensCrafters, and unfortunately the customer service at both places was rude and unhelpful. I was honestly frustrated by the time I came here. Andres completely turned that around for me. He was extremely patient, professional, and knowledgeable, and he helped me step by step with ordering my Meta Ray-Ban glasses. He took his time, answered all my questions, and made sure everything was done correctly. His customer service was excellent, and he genuinely made me feel valued as a customer. I’m really glad I came to the Moreno Valley location and got help from Andres. Because of him, my experience was smooth and stress-free. Highly recommend asking for Andres

I came in today for a warranty issue and was assisted by Elizabeth. I was very frustrated with some past issues involving repairs and warranties. Idk if they saw me coming but Elizabeth was well prepared to handle my situation and was very respectful and understanding with my previous visits and explained some issues that are out of her control to calm the situation. I ended up resolving my warranty work and I also purchased another pair of glasses with her help and advice. A nice experience.

Minha was kind and fixed my daughter’s glasses for us! Then they wouldn’t let me pay! What a kind service! Thank you so much - we will be coming back for sure.

I had went in looking for a pair of sunglasses with no expectation in mind. This was my first experience at a lens crafters. When walking in the store I immediately noticed how clean it was and was immediately greeted by two ladies. They helped me narrow down some choices and I decided on some ray bans. Jeanelle was so helpful and helped me find a pair I loved. Ellie was also nice by giving me opinions and helping me narrow down my choices.

I went to Lens Crafters today The MorenoValley. Location-very professional they repair my glasses for me put new nose pads the glasses look beautiful just like New😊 Andra went above and beyond very professional