Kroger Pharmacy

Horrible service. Had a Rx called in. Got the notification that it was received. Then one that said it was ready for pick up. I drive down. Then get told that it only says " take 1" but because it didn't say how many times a day they refused to give it to me. I stood there 30 min finally asked if they had contacted the Dr. Was told" we are working on it" finally I walk back out to get my phone. I call the dr office. Got answer immediately. Explained situation. They re-sent. I still had to wait forever for them to simply change the label.

I've used this pharmacy for about a year since moving to the area. Mostly because it's close by. I've had several issues with them being out of medications from time-to-time and would have to either have it transferred to another pharmacy in the area which actually has inventory, or wait on them to get an order. Yesterday was the last straw. A separate doctor ordered a prescription I already take. I called to see if my prescription was ready, and I was told that I could not have anymore of my blood pressure meds for a month. I was puzzled, she told me that my insurance wouldn't cover it. So, I asked her if I was just supposed to go without it? She replied, "I guess you can pay in cash." She was snooty with me the whole time. I"m told the prescription which was called in around lunch will

Very unprofessional and don’t know what they are doing most of the time. I have multiple medicines filled here a month and they tell me to call a few days before running out so they can get it ready for me. I call 2-3 days prior placed on hold for at least 5-7 mins then told it’s not time for u to pick this medicine up yet as I explain again I know this but it will be in 2 days and I will need it then. Same thing every month. One month they refused to fill a medicine my dr wrote for me and told me to take it that night. I had to have the dr call the pharmacist at 7pm before she would fill it.... worst pharmacy I’ve ever had to deal with in my life.

Never had an issue til today, the newer girl answered when I called at 5:47 to see if mine were ready, she said “it is being processed, can you just come get it tomorrow?” WHAT!?!! No I can’t, she kinda rudely said we can’t have it ready until 8 then! On the other hand the young lady Joy is always a treat to see

Rarely have prescriptions ready when they say they will have them ready. One excuse they use is "we have no record of you calling in your prescription" when you know darn well and good you did! They used to be decent at one point in time.