Knoxville Dermatology Group - Knoxville

Private Equity Firms have ruined this place. I’ve been a patient of Dr. Kimberly Vincent for several years, and until recently I’ve had nothing but positive experiences with her and this practice. I’ve personally referred at least 10 people here over the year because I believed in the quality of care I received. That’s why I was extremely disappointed when I called to schedule and was told by the scheduling receptionist, that the next available appointment wasn’t for six months or more even when I asked if it was possible to see Dr. Vincent sooner at another location. I was told repeatedly that this is typical and nothing can be done. Donna was my receptionist. I told her I felt bad for her having to be be the face of the business and tell people they are six months out for the next avai

Ashley Pierson is a wonderful provider! Her exams are extremely thorough and any questions are clearly addressed. Ashley’s professionalism coupled with her engaging personality is a rare find.

My son had to go in, he was anxious and became tearful. Michael and his assistant cheered him up and made him feel more comfortable! It was a great experience from check in to check out. I got there early because I figured there would be lots of paper work and they were able to get me back a lot sooner than anticipated.

Terrible phone service. Unable to get a reasonable appt time for an issue. Wont schedule with a provider that has sooner appt. Unwilling to help. Ask to speak to office manager. Shes sick. Ask to speak to a manager. Shes sick. No one to run this place needs some management and different schedulers with compassion. If i didnt love my dr so much id be changing asap.

The nurse practitioner I visited did not even care to see my skin problem with a magnifying glass or touch it. After trying to describe the symptoms myself, they did touch my face to see it around without wearing hand gloves. Very unprofessional and 'don't care' attitude. Then they said they do not know the cause and there is no cure. Really? I would have known much more than this just by a few google searches.