Kettering Health On-Demand Care - Springboro

Receptionist was incredibly unfriendly and unhelpful. I don't think I've ever actually been turned away for medical care in my entire life. Maybe you could consider finding someone who doesn't clearly hate their job and their life to be in charge of interacting with patients.

I love my doctor that’s in this same building but the last 4 times I have stopped by on demand the front desk lady is RUDE! It’s not even been the same one. I work at a doctors office… I have worked at a few and this would not be ok. My husband took my child there today for a follow up xray and was greeted with rudeness. I called to get a managers number but good luck getting through to anyone. I’d go to carefirst before I went to this location.

Came here for an alergic reaction to flea bites hoping to get some kind of steroid shot to help with my bodys reaction. My whole right ankle and finger is swollen, and several spots on my arm (ankle is worst) The young doctor wasnt rude, but didnt seem like he care. Gave me a perscription for a topical cream and some anti-biotic ointment. Maybe the cream will work miracles, if so ill come back and change my review.

The receptionist was awesome! She was very understanding and helpful. As I made my appointment on line, I was seen as soon as I arrived. The nurse checked vitals and ordered tests related with my symptoms. The provider came few minutes later, examined me and told me that she would post the results of the tests so I could be aware of the results. She was also very nice and professional. It was my first experience with Care on Demand and I was very happy with the service provided. Thank you.

The front desk lady harassed me about my balance with Kettering from a hospital stay that we are making payments on. She demanded that I make a payment right then and there before I be seen. I asked her to bill it (as we are already on a payment plan) and she scoffed and said looks like it was billed three months ago and you still owe it. I will not be back at this location.