Ideal Dental Cibolo

Just had the best experience at this dental office! The staff, hygienist and Doctor were all amazing, respectful and welcoming of my family and I. Thank you so much for making this a great experience from the start until the end. My daughter loved everyone so much that she drew pictures for everyone in the office. Y’all are the best!

I was very happy with ideal dental. The staff was extremely friendly and had a big smile when I walked in. They were very flexible and helping me set up a payment plan. The dentist was very sweet and worked extra hard and long I’ll making sure he removed all of the bad tooth. He was very gentle Concerned about making sure his Patients were OK he kept asking me if I was OK. I heard him next To me with another patient explaining everything to her. They were very kid friendly as I had to have my two kids sit on the front. They offered them water and even offered to order pizza for me to Feed them while I was in the back. Awesome staff and dentist!!!!!!! The dentist call the next day to see how I was doing. I’m even changing my children Dentist to him.

These guys are the best I booked on Sunday night and they called the next day to confirm for Tuesday. And then called Tuesday morning to confirm I needed to book it for a later time than originally and they moved me super quick. I went in they were so friendly. The front desk the person greeting me inside to get xray and then the nice female dentist who found like a bunch of cavity’s and then Joe who helped find out about my gums. And even the guy who decorated and opens ideal dental places. Everyone was so amazing. I’m so sad to be moving because I’ve never been to a dental place where everyone was such a joy to be around. 10000% would recommend this dental place for anyone who wants friendly honest and professional dental care ❤️❤️❤️❤️❤️❤️😱😱

The worst, same, received a quote while I was being numbed in the chair for the procedure. 500 even after insurance for one side of mouth deep cleaning, thanks for the heads up! Staff up front needs to ensure they are prepared for patients beforehand. Orthodontics accidentally pulled my small hairs while doing numbing procedure and laughed he said hair pulling was free. Husband was with me for his cleaning appointment and they told him we don’t have time for your teeth cleaning just an xray. LOL My advice don’t waste your time!

Front desk ladies were wonderful. Joe the dental hygienist was awesome. Very detailed in his work. He never rushed and explained everything to me during the time I was under his care. Dr. Ballard was okay. She came after I had everything done. Checked half my mouth, didnt check all of my teeth, or check the gums. Dental hygienist did that. Dr Ballard didn't mention anything about my xrays either. She did complain about having an add on at 2 pm to one of her employees. My original appointment was 2 pm and they had asked me if I can come in earlier which I didnt mind. Seems to me she was in a rush to get out of there and was worried more about her time than quality of care.