I Care Vision Center

First time going in today, after spending weeks looking at providers online in the area that cover what I need and their website came across a amazing. It had multiple brands, lenses and technology that was absent once in the office. I have extreme light sensitivity that I’ve been trying to manage, and other eye issues, so everything I read via website felt like this was the place. All companies have control over what their website copy states, and the website is drastically different than what’s offered in person which I hope is immediately corrected to avoid confusion from anyone else. I’m disabled, AuAdHDer with TBI and legally blind in my left eye since infancy, and CPTSD when it comes to eye doctors so I have a lot of anxiety from it. While the staff was really nice with helping w

The staff here are very professional and respectful. First impressions are everything.

I started going here because it is local woman business. I will stop going though because they are rude and don't care about accountability. I had an appt that I waited for 25 minutes for. After 15 minutes I asked the receptionists how much longer and they said they don't know. After asking them about this instead of apologizing they gave excuses and were rude to me. I am sure they will say I was rude, but I wasn't rude until they were rude. I am a strong believer in treating others the way they treat you and I have never dealt with a more unprofessional staff or Doctor. Their response was if I didn't want to wait that I could just leave. Obviously they told the doctor when I finally saw her that I was upset and probably made me out to be some horrible person. I spoke to the Dr about the i

A colleague of mine recommended this place to me over a year ago, as I felt I wasn’t getting a thorough enough exam at another West Seattle location. Dr. Chhim is kind, thoughtful, and takes the time to explain her process. I learned things that my previous optometrist never mentioned. And her amazing staff explain what frames are covered under your insurance too! I knew how much I was going to pay upfront and that made the buying process easier. I recently went in last minute, due to concerns that there was something in my eye. Even though she didn’t find anything amiss, she didn’t make me feel silly for coming in. Said it was likely either dry eye or very, very small debris. Gave me some lubricant drops to help “blink it out”. 24 hours later, I finally got the smallest eyelash I’ve ever

Genuinely a great experience. They explained every step, not pushy about extra charges. VERY PROMPT. This has been one of the best eye appointments I’ve had in a very long time. They don’t have a ton of frame selections but the ones they do have are very stylish. The staff and doctor are wonderful and efficient!