Highland Nursing Center
San Antonio, TX · Nursing home
- Address
- Highland Nursing Center, 5819 Pecan Valley Dr, San Antonio, TX 78223
- Phone
- (210) 532-1911
Highland Nursing Center is a doctor located in San Antonio, TX. It is one of 2,428 doctors listed in San Antonio. Its 2.6-star rating is slightly below the San Antonio city average of 4.3 stars.
Customer Reviews
The most positive thing I can say about this facility is that it’s usually very clean and doesn’t smell badly compared to other nursing homes that have a terrible smell as soon as you walk in. Unfortunately there are far more negative things to say. CNA’s are a lot more hard working than nurses, 98% of nurses are not friendly nor patient with residents, I’ve seen several staff take A LOT of smoke breaks during their shift, administrative staff lacks empathy or answers to majority of questions I had about my fathers bruises or lost items from his room. Along with his clothes, my father’s blankets were used by other people without permission even though his name was on the tags mind you. They are quick to use sedative drugs to make their job easier. Charge nurses seem too lazy to be in charg
This place loves to tell you they are “4 Star Rated” to justify why one/one’s family should trust their life to them. With many years of Medicare & Medicaid inspection experience plus hospital (the old JCAH), I know how some facilities gear up for these, but do little to nothing to maintain standards of care to pass these inspections. Highland falls short in so many ways except cleanliness; no smells of urine. Highland basically provides food, shelter, and some continuity of care. Departmental communication seems lacking. As stated in a previous review there are too many negatives. Management & administration-in general, character is questionable. Seems to use “bait&switch” tactics to lure prospective clients when confronted w/factual information as to how this facility compares to ot
I have my father here, the staff is not quit friendly, when ask for help. They make comments when I take my dad out for the day. I was sent a letter for care plan, no one knew anything about it. The ADON said she would tell the person who shedules them. Never got an answer. It's been a month now. I wish I can take him out. ....... On February 22, 2022 I was transferring my father to another Facility the Administrator Michael and the Business Office Mary/ CNA, and CNA Shelby were blocking my father's doorway of his room. The Administrator said that my father wasn't going anywhere, I explained to him that I was the POA of my father. The Administrator Michael kept insisting that he was my father's spoke person, he was trying to intimidate me and my sister. The other Facility was wai
Facility has the smell of death in the air. Ask staff question they are unable to provide answers and often say this isn't my patient and problem. It is definitely smells of urine and fecal matter that would cause Satan Himself to vomit with how grotesque the smell is. Your worst enemy don't deserve to go here. Please consider another facility for your love ones.
On the outskirts of town; there's a down home Mediterranean retirement Villa out Pecan Valley that's a Texas hospitality tradition kept in southern families for generations Highland Nursing Center is a favorite heirloom jewel you won't soon want to leave, reminiscent of a simple time long ago This Family run bungalow employs the happiest, friendliest staff this side of Cuba out by Floresville Search no further for your only loved ones. Heaven is here in these parts. Expensive but Well worth it. Beauty salon hair do and Social dances, Saturday church services, Bible bingo, organ players and hip disco jockeys every month so save the date now Nature's special bonus is the wildlife birds and this resident cat everyone knows as property ambassadors Y'all come on back now You hear
Accessibility & Amenities
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