Heritage Park Rehabilitation and Skilled Nursing Center
Austin, TX · Nursing home
- Address
- Heritage Park Rehabilitation and Skilled Nursing Center, 2806 Real St, Austin, TX 78722
- Phone
- (512) 474-1411
- Website
- wellsentialhealth.org/location/heritage-park-rehabilitation-skilled-nursing-center
- Status
- Open 24 hours
Heritage Park Rehabilitation and Skilled Nursing Center is a doctor located in Austin, TX. It is one of 1,845 doctors listed in Austin. Its 3.1-star rating is slightly below the Austin city average of 4.5 stars. There are 3 photos associated with this location.
About Heritage Park Rehabilitation and Skilled Nursing Center
We are a non-profit, and that’s an important difference. Our focus is on strengthening the families and communities we care for. Post-operative care, Wound Care, IV Therapy, and an in-house rehabilitation team are some services that make our facility... More
Hours
| Friday | Closed |
Customer Reviews
Let the pictures speak for themselves, about what was witnessed upon the return of a relative, from the hospital to her room. PS: this is not water...!! Please, any DHS personnel, hold this business accountable. Our relative is no longer there because it is what we can control!!!
I don't have relatives here, but have made equipment service calls here. Most staff mean well, but some are just doing the bare minimum for a paycheck. Training lacking? Seen some outright negligence that would have really upset me had it been my relative being impacted. PT's are great but seem overworked/overextended, and maybe not supported by owners/admin. The facility is VERY run down. Roaches EVERYWHERE. Dirt and grit piled up in many corners. Ceiling tiles warped, sagging, and falling. Building should be totally gutted. City/county inspectors should take a hard look at the facility's operating license.
I was not aware about this place until my wife and I started noticing individuals in wheel chairs/walkers around our area. Within the last week I have returned individuals who needed help getting back. I asked them if they needed help getting across the street (it was 90+ degrees outside and sunny), and clearly looked like the man was overheated, and was going to have an extremely hard time going the 1/4-1/2 mile it was going to take to get home. I asked the man, “are you hot, can I stop and get you a water at our corner store, or anything to refresh you”? He said no, so I asked if I could take him the rest of the way and he was super grateful. He had told me it usually takes him about 2-3 hours to go half a mile back because it is over curbs/gravel/and tons of hills. He only had functio
I just visited a friend who was sent to this terrible place. His room reeked of urine. He had no bed linens and his mattress with filthy. The people who worked there seem unconcerned and he had not been given a change of clothes or a shower in the week since arrival. I have reported this facility.
Horrible Heritage Park does not care about the quality of life of patients only money. The facility is not qualified trained or skilled to care for Dementia patients but Heritage Park will accept patients knowing that the staff is not qualified for the job putting everyone in danger
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.