Gastroenterology - Dignity Health - Templeton, CA

Nurse practitioner was very unhelpful. Office staff did not address my request to not see her again-I waited 3 months for an appointment with the Dr only to find out they booked me with the NP again. Do not recommend

I never had a chance to step foot into the office. I confirmed the office received my referral July 2024 and spoke to the scheduler three times with promises that I would soon be receiving a call for a pre-screening. Fast forward Mid-August 2024 I was told by office staff that they never received my referral and that I would need to resend the referral. I am seeking care else where. This seems like it would not be a good fit for me.

So far my experience has been positive. I was given an appointment only a week out. When I went to the appointment the office staff was cordial and I was seen on time. Only negative was I felt the time spent with me felt a bit hurried though all my questions were answered. I have a follow-up appointment so we will see how it goes ... overall I would say it's been a positive experience.

I too feel that the office is disorganized. Getting an appointment seemed to be a struggle. Got on schedule, then got bumped (by phone message) less than 24 hours before my procedure. Difficulty getting the specific prescription my Dr. ordered on time. No one returns calls! Dr. Arjal was very professional. Lots of confusion with office staff. Mixed messages.

I have been waiting to write this review, as I am still in the middle of my medical journey with this office- and this probably won’t help me get the care I have been waiting for, but I hope it helps so that no one else has to go through this. I am in my early 30s and have been vomiting (now-up to) 50-75% of what I eat and drink (including water) for the last 6 or so months. It took me MONTHS to get a consultation with a nurse practitioner and then they scheduled me for an upper endoscopy 5 months later.. it wasn’t until I called back and told them how horrible my quality of life was getting that they moved it up to 1 month away- which I did appreciate. I had my upper endoscopy 3.5 weeks ago and it was determined that I needed another exploratory procedure to determine how to move forward