Family VetCare of Phoenix

I first visited in 2023 and had a great experience, my second visit with the same dog was very much not the same; in total I was there three hours; with 2 of those hours being wait time. Once being seen it was chaos between the vet and the tech; appeared to be very little communication between the two of them; I feel that the Vet was scared of my pittie breed; even shaking when giving him a rabies vaccine, he seemed so unsure of everything to do with my dog just an odd feeling, it was a chaotic day for them the sweet receptionist was just frazzled and overwhelmed a little but maintaining her composure; apparently short staffed or replacement staff was not on the same page as everyone else. I was not pleased with this visit at all. Reluctantly I took my Frenchie there and then my other pitt

The staff at this vet are truly the best. My 15 year old dog Stella is very fearful and can be a handful to manage, but the staff here are always so patient and willing to work with her. They always give me an in-depth breakdown of what's going on, their recommendations, and the plan going forward. I feel very confident and comfortable having my dog in their care. They answer all of my questions and give their true honest opinion on what they think is best, even if it means they charge me less/have less services completed. I have only had Dr.Cope but am confident that the rest of the staff are equally as great. Their patience, knowledge, and handling of difficult situations/patients gives me peace of mind. Thank you Family VetCare!!

I absolutely love bringing our pet here! We had our dog boarded whenever we left the country for a week and she had a great time! We also got progress reports on her and we're aware of how she was doing as well with her stay. Great and friendly staff, clean environment, and not costing an arm and is a MASSIVE plus in this economy! If you're looking for a reliable vet, this is the place for you! They love our 10 year old as much as we do here.

All the vet techs and Dr Cope were fantastic! Expedient care, thorough with explanation of care during visit and what to expect after visit. The appointment was to establish care for both of my dogs, as well as get them current for vaccinations and heart/flea/tick prevention medications. Love love love the option for heartworm shot-good for one year! They even trimmed their nails! Highly recommend this veterinary hospital.

Horrendous experience! My older cat was having some issues walking. We went in and almost $1000 for Xray and bloodwork. Then over the next week or 2 he quickly got much worse due to apparent bone cancer and muscle loss in the back legs. He seemed to be paralyzed. Having bathroom problems and dragging his back legs. Over $300 more to put him to sleep. Unfortunately, they did an extremely bad job. When my other cat had to be put to sleep, they did a much better job at a place in Florida. But this place decided to make my cat suffer putting in catheters for some unknown reason without any pain killers! He was crying so horribly. Then I had to say goodbye when he was in a disturbing condition. He was shaking with his tongue sticking out. He did not seem to be aware of anything or recognize me.