Eye Doctors of Everett

My sister needed a new prescription, but due to her special needs, needed the exam process to be slower and easier. Dr. Nguyen was accomodating and patient, so she felt it was easier than last time and felt confident about the accuracy of the results. We waited the 2 weeks for the prescription. During this wait, they moved to their new location, and the pick-up process was quick and easy. Their new location is easy to find, in a big, grey-blue building across the street from a family dentistry. It is more spacious and looks nicer than the previous location. With hardwood floors instead of carpet, it is more allergy-friendly. Seating is comfortable, and there are more chairs available than the previous small location. Note: If travelling by Everett Transit bus, after we tested out both bu

I was extremely impressed with the level of care and professionalism during my visit. The eye exam was comprehensive, and the doctor carefully explained the results and any necessary recommendations. I truly appreciate how attentive and detail-oriented the doctor was.

I am truly upset and disappointed with our experience at Eye Doctors of Everett. This visit was for my child, and from start to finish it was extremely frustrating and stressful. Even with a scheduled appointment, we waited over 45 minutes, and the front desk staff was rude and dismissive instead of apologetic. When we finally saw the doctor, the appointment felt rushed and careless. I did not feel confident in the results at all, and I left worried that my child’s prescription might not even be correct. When I immediately asked to cancel the glasses order the same day, I was flatly refused with no clear explanation. What made this even worse was the complete lack of communication afterward. I called multiple times the same day and again the next day, but no one answered the phone or ret

They waited until after I paid and finished filling out their paperwork, including my ssn, before they told me that I couldn’t leave my scooter inside. There are no bike racks on this block, so I’m not really sure where they expected me to park it. Initially telling me it’s ok, then waiting until after I gave them my ssn was pretty unprofessional and a bit scammy to be honest. Their reasoning was that “they had carpet”. People walk through grass, dirt, mud, potentially pet poo… my scooter is not “off road”, the thing stays on the side walk only. Unless this place is asking every single person to take their shoes off and leave them outside, the demand was not reasonable and borderline discriminatory against people that don’t drive. Especially considering they don’t provide a bike rack. No

The worst experience I’ve ever had. In the morning I got a call to come and pick up the glasses, so I didn’t have an appointment. I’m pregnant, and they didn’t let me in stating that in the office there’s too many people at the time. I was wearing mask, but when they didn’t let me come in, I took off the mask. Even through in the hospitals are better communication and rules for Covid, this place is the worst. I was asking for f I can come in and sit in the lobby because I’m pregnant, they told me to sit on the cold concrete fence-bench. So, I was serviced outside breathtaking some paint and sitting on the cold bench. Ladies at the front desk are too rude and can’t communicate with their clients. They think that they’re everything. Even through I didn’t have an appointment, but they called