Elements Massage

I had an excellent experience at Elements Massage from start to finish. Emma at the front desk is an absolute sweetheart — welcoming, kind, and genuinely cares about making sure you feel comfortable the moment you walk in. She sets the tone for the entire place and does an amazing job. My massage with Wes was outstanding. He’s incredibly skilled, attentive, and clearly takes pride in his work. Beyond being a great massage therapist, he’s just a really good human being — professional, thoughtful, and tuned in to what your body actually needs. I left feeling noticeably better and more relaxed than when I came in. You can tell this place values both professionalism and kindness. Highly recommend Elements Massage, and especially Emma and Wes. I’ll definitely be back

There is a promotion BOGO 50% off nonmember rate $96.75 for two one hour gift cards. I asked about it and they said that price was for each. I questioned it and said that’s not what the promotion says and that it was misleading. Needless to say the manager would not honor it for me and as you can see below 2 hours later, the promotion was updated to say each. Apparently they knew it was incorrect and misleading but didn’t honor it for me and for bringing it to their attention. Poor customer service skills and I was very disappointed and will not be going back!

Horrible attitude of the staff. They point blank accused me of some missing heating stones! Seriously?? How petty! Not only they said they were missing them before and from even today! The front desk said, " oh, it might be someone stealing before you went in, we don't know" That's it. No apologies, nothing. They just lost a long term client. I am member of elements massage and a well-established practicing dentist! I'm still shaken from this conversation.

I’ve had a consistently excellent experience with Liz, Jared, and Tania. They are always professional—from the draping to the room setup and the massage itself. Their attention to detail and care create a comfortable and relaxing atmosphere every time. I highly recommend their services to anyone looking for quality massage therapy.

My boyfriend and I get massages at so many places. This was far the best. He was so happy. Tania went above and beyond. It’s nice to feel like you’re getting luxurious treatment even in a plaza and not some high end hotel.