Dental City

We used to love Dental City and partnered with them for the majority of our practice’s needs for many years. Unfortunately, since our longtime representative was replaced, we have experienced ongoing issues with follow-through, billing, and communication. Our new rep informed our office that free shipping would no longer be provided unless orders exceeded $250 and told me directly, as the owner, that we “don’t spend enough money” with them and that they are losing money on our account. I found that comment highly inappropriate and unprofessional, especially toward a small business. We have been disappointed to see a company we once respected minimize our needs and dehumanize interactions. The final straw occurred when our representative called aggressively requesting a $98 payment and be

I've been blessed with a great sales rep. Jaylen goes above and beyond for our dental practice. He contacts me weekly to see if we are in need of anything. Supplies are in my hands within 2 days. Great customer service is a rarity these days but Dental City seems to really care about their customers.

Absolutely LOVE being a client with Dental City! Every representative is always willing and able to help you with your needs. If you want to talk with your rep and they are not available right away they give you a call back so quickly! I love the care that the company gives. They have great price match policies, and are constantly checking to see the lowest price they can offer you. As a small Academy, the fit perfectly with us and we have now been doing business together for over 7 years! I always recommend Dental City!

I have been getting many of my dental supplies from Dental City over the past 3 years. I have a great rep there with Adam Faust. Very communicative and quickly responds to phone or emails. Much much better service (and price) then I was getting with one of the largest dental supply companies. No shipping charge with a large order is a plus

I've had the greatest experience with Dental City. They have affordable prices compared to the bigger suppliers and their customer care is second to none. My sales Rep Adam Hunt is one of the nicest guys I've ever met. He goes above and beyond to make sure we are satisfied with our products. You can tell he really cares about the success of my dental office and always offers his help! I highly recommend Dental City to anyone looking for dental supplies at an affordable price and excellent customer care!!!