CVS Pharmacy

My husband and I have used this particular pharmacy in Waterford at 106 Boston Post Rd for many years. We have never experienced anything but professional, courteous, and prompt service. All of the personnel that work there are wonderful, but I would like to give a shout out to Brian. As a pharmacist, he is extremely busy, but he always has time to expedite a prescription, clarify a question, and does so while making me feel like a valued customer. I love this CVS!

The pharmacy staff is rude and not helpful. The cashier didnt speak or understand basic english and threw my prescription across the counter back into its basket when i said i couldnt afford it. Turns out, they never entered my insurance. The “doctor” pharmacist refused to provide me with the name of the cashier so i can make a formal complaint and told me to look for a new pharmacy.

We go to the CVS in Waterford, CT often. The staff there are great -- always eager to help and always a smile on their faces. The place is clean and it's easy to find what we need.

Horrendous service. Vaccinations were a mess since they let anyone walk in without an appointment and don’t care about the people who actually made one. When I inquired why there was such a backlog the pharmacy staff was rude to my face. Insulting to be treated like this and CVS management should review their practices as this location. I want an explanation and an apology.

only here, I got my vaccine for walking in without appointment. my husband drove me to 4 places that their website showed vaccine available today, but they dont when we get there.