CVS Pharmacy

Horrible experience at drive thru window with a very rude older woman. I said to her to take her time and I’m in no rush and she did 3 times inside town “you will wait till I’m ready”. If I ran that cvs she would be fired.

I heartily dislike CVS because they auto-refill prescriptions after I ask them not to, trying to push me to refill prematurely. Their on-line website often shows a TX pharmacy instead of my local MA location & don't know all of my prescriptions. The drive-thru employee accepts new prescriptions from a driver ahead & then lets that driver (& me) wait while they fill them, instead of asking the driver to go around & get in line again, thus forcing other drivers to wait unnecessarily.

The vehicle in front of me was drive thru. I had to wait 19 minutes before they left. I was very angry and complained to the girl at cvs. She told me they had a problem with their prescription and I said I don't care if there is a problem with their prescription they need to go in the store. People should not be able to hold up the line because of a problem. Also if people need to speak with a pharmacist they need to go in for that too.

I live nearby and frequent this CVS. They have a lovely core staff (store, not pharmacy), full time folk who have been there for years. Hate on CVS the corporation, not the employees. That's why i give 4 stars instead of 2.

Never a good experience here. Long wait, and even after trying to show the woman (rude, brown hair, middle age) my goodrx coupon, she said it had already been applied, even though it was less expensive through the goodrx app. She refused to see my phone, and I'm not about to cause a scene over $4. But really? Let's try some patience and compassion. Going back to Shaws pharmacy, this wasn't worth the umpteenth chance I gave CVS today.