Cottage Pharmacy

Impossible to get speak to someone on the phone. Takes days to get meds filled. Always a long line because they have one person working the window. It’s a miserable experience every time.

Pretty rude staff. I understand I am your competition but this is an industry that you work together in. The mumbling on the phone and the personal anger of hanging up the phone on someone just because you are having a bad day or are "too" busy needs to stop.

Very slow service. Multiple windows inside but one is ever only open. They don't communicate with your doctor if they are unable to get a medication. Poor customer service. And why would you change a medication without consulting the prescribing doctor or patient first.

Zero empathy. The island residents are a small community and it's shocking to be treated so rude so often at this one place. Obviously not the entire office but ...you know the ones.

It’s almost impossible to get through to a real person on the phone, let alone a pharmacist. Some staff are rude, but some are great. It’s just frustrating not to be able to talk to a pharmacist over the phone when you have questions about a prescription after you’ve gone home.