Civita Care Bayview

My family recently had my grandmother stay at Bayview Health Care for a short-term stay before transitioning into long-term care elsewhere. I want to share our experience in hopes it may help other families who are navigating similar decisions. Overall, most of the staff we encountered were kind, patient, and supportive. Unfortunately, we did have consistent issues with one staff member, Kristen, that left us feeling uncomfortable with the level of compassion and attentiveness my grandmother received. During my grandmother’s stay, she struggled with chronic constipation. In our interactions with Kristen, we often felt she was dismissive and defensive when we raised concerns about hydration, comfort, or basic assistance. Simple reminders or requests were frequently met with rudeness, which

Deciding it's time for long term care for a parent is a tough decision, especially when Medicaid needs to be involved. It's quite a process, but Patricia in admissions and her team helped make the process better. Once all the ducks were in a row - an available bed, Medicaid approval, getting my mother-in-law there - we knew this was a good decision. Everyone we've encountered at Bayview has provided positive experiences. Dealing with dementia patients takes a special kind of patience and we've witnessed this patience and care on every visit. We couldn't be more grateful for the staff at Bayview and know this is the right place for my mother-in-law.

Three years ago my oldest brother and I had to make the decision to place our mother in nursing home, as her needs could no longer be met at home. She was placed at Bayview Health Care in Waterford. My brother and I both agree the quality of care she receives from the entire staff has been nothing but superb. The level care for her medical and personal needs is consistently the best! If or when we need to address any of my mother's needs, the staff will to meet with us in a timely manner, to address any concern or need to be sure she is getting the best possible medical/personal attention. The medical staff keep us informed about any changes or needs. I can also add that the inside of the facility is always cleans. The staff is friendly and caring, something which was important when fin

I was treated very well at Bayview 8 months ago by the complete staff as I recovered from pneumonia. They were very skilled, compassionate and very much in tune with the patient's individual needs!I would highly recommend this facility.

I can’t say thank you enough to the whole staff!! Very friendly from The Nurses to the Administrators, The Aides, Occupational Therapists, The Kitchen and Recreational. Very clean and they help me regain my confidence to walk. Bayview is a great place to rehab!!