CHI St. Alexius Health Williston Medical Center

Very good review. I went in and Dr Lipscher and nurse Mackenzie and the xray lady I'm sorry I forgot her name but she was so sweet friendly and very careful. She did amazing They listen to what I had to say like whole heatedly listened although they didn't have all the answers they still had respect and care for me to try and make me comfortable and make sure I was taken care of until I can see a gen surg. For more answers. I'd give them 10 stars if possible. No complaints.

It’s incredibly disappointing that this hospital insists on blasting a “baby song” through the entire building every time a baby is born. The birthing center is completely separate—there’s no reason for that song to echo through the halls of the primary care, specialty, or ER areas. It’s extremely insensitive to patients and staff who are grieving pregnancy loss or infertility. Despite repeated requests to lower the volume or stop broadcasting it, the hospital continues to play it at maximum volume all day. When the sound system used to play inside my business suite on the property (that CHI does not own) staff refused to turn it off—so I climbed into the ceiling myself and unplug it. For a healthcare facility, this level of disregard and lack of empathy is appalling. A hospital should

I walked in the emergency room yesterday feeling vulnerable and at my worst staff there was so kind to me offered me a warm blanket and pillows because I couldn’t sit or stand for too long. They were absolutely amazing at one point I was laying on the bed in so much pain. I didn’t say anything because I thought I didn’t want to be a burden and this one nurse walked in and she said are you OK and I said yes and she said I’m going to ask you again are you OK? Are you in pain? Is there anything I can do And I just started crying she brought me pillows. She brought me a warm blanket. She made sure I was OK thank you and Nurse Whitney thank you so much. it just shows me that there are people in this world that actually still cares about people your well-being. I appreciate you guys so much. Hea

I’ve consistently had a frustrating experience with CHI billing. Simple payments take 25–30 minutes or more, and verifying accounts for my husband or child is unnecessarily complicated. Unlike other medical offices, they won’t tell you your full balance without a paper statement, making it hard to pay in full. The process is inefficient, inconsistent, and stressful every time. CHI seriously needs to improve billing procedures and customer service so families can manage their bills quickly and easily.

A doctor here referred me to a urologist and said I will hear from him with in the week. I waited 3 weeks and reached to the urologist, apparently they never got the referral. Its frightening how disorganized this hospital is. I will go to the Minot hospital for now on