Chestnut Woods Rehabilitation & Healthcare Center

I would give ZERO stars if I could. The first thing you notice when you walk into this place is the stench. Everything, and I mean everything, is dirty. I would see stuff on the floor that would still be there a week later. The bathrooms were disgusting too. Whenever I would visit, I'd wash my hands 2 or 3 times when I left. The place is nasty! The entire staff consists of people that don't want to speak English. Many of them know English but, if you go to ask them a question or, to clean something, they pretend they don't know English. Very clever... My brother was brought here after having a massive stroke. He had the use of his right hand, that's about it. These despicable people who call themselves health care workers couldn't care less about patients. They would drop off my

This place is the worse place I have ever been to and it’s a nightmare. The patients who cannot care for themselves are on their own because no one is willing to help the patients. My dad was there and he waited for a glass of water 3 hours and he had to go to the bathroom and someone told him they will be with him to help him in a few minutes. He waited 2 hours until he couldn’t hold it anymore and peed himself, then he had to sit in wet clothes and said he was so cold that he didn’t even have a blanket to cover himself. I asked him if he rang for help and he said he did but no one helped him. I asked a CNA if I could get a cup of ginger ale for my father and he was sitting down on his cell phone and he gave me a dirty look like I was bothering him because he had to put his cell phon

The staff is courteous, compassionate and knowledgeable about the patient’s condition.

Had a pleasant visit today with my aunt, her room seemed very clean.

My aunt had a terrible experience and nobody was willing to help her. The entire premise of this business is to rehabilitate and help- they didn’t.