LensCrafters

I’ve had multiple great experiences at this LensCrafters location, and Store Manager Dominic Glennon is the reason why. He is professional, attentive, and genuinely committed to making sure customers are taken care of. Every time I’ve had a question or concern, Dominic has handled it quickly and thoroughly. He doesn’t just “fix” the issue, he makes sure you feel heard and valued throughout the process. That level of leadership and customer service really stands out. LensCrafters is fortunate to have a manager like Dominic leading this store. If you’re coming to this location, you’re in great hands.

David is incredibly nice and helpful. He adjusted both of my glasses with so much care. Highly recommend!

Jessica was absolutely amazing, helping me with all the vision needs i had. I will definitely be back :-)

I just wanna give a big thank you to the team at LensCrafters in Saugus inside the square one mall. They went above and beyond. I desperate needed a new prescription and glasses. I called up today and the woman on the phone was extremely professional and helpful. She told me she had an appointment today. I came in everyone In the store welcomed me with open arms like I was a part of their family including The doctor that did my eye exam I just wanna give a big thank you to everyone. This was the best experience I ever had ever in my life when it comes to getting. my eye exam it was state of the art experience with the technology and the Machines that they had I felt so comfortable. The doctor took her time to explain every little detail of my eye exam and what is best for my needs and then

Was excellent, they weren't pushy, very helpful and informative. Took his time and explained everything