Cherrydale Post Acute

encourage constructive feedback to drive positive change. While this facility has potential, its aged infrastructure and unpleasant odors beyond the entrance are noticeable. Staff members appear disengaged, which is understandable on tough days, but it's crucial to remember that nurses are often the primary point of contact for patients. I suggest investing in customer service training and encouraging the DON to take a more active role in overseeing daily operations. It's concerning that some staff members seem unfamiliar with patient care plans. Consistent issues with showers, water, and food quality have also been a challenge for my loved one. Fortunately, a kind and attentive outsider friend ensured her well-being when family couldn't be present due to being in a different state and she

Madison Taylor has been amazing. She has kept in contact to get things schedule for my aunt who stays there and helped with other issues that need onsite eyes. We live over 2 hours away, and Madison has been WONDERFUL!!

Failure to meet standard of care, especially regarding bathing. Let a patient go for ten days without being washed, until family was able to come in and bathe her themselves. Hygiene is medically necessary, and if she would have gotten infections from their breach, she would be in grave danger. I hate to see what they let patients without families go through. Shame to this facility for neglecting the vulnerable. Get it together.

Should be able to give zero stars. In less than 18 hours, this facility is complicit in almost killing my father. My mother and I visited him, on his second day there, and he was so dehydrated that he was unable to speak. We had to call an ambulance and have him moved to St. Francis Downtown. where they saved his life. This facility needs to be shut down by the state of SC.

I love this place! The staff is wonderful, professional and friendly. The food is not good as Mama's, but whose is? Therapies and therapists are creative and focused on the recovery of the residents. Activities are varied and enjoyable. The shower rooms are clean with no messy smells. 10/10 would highly recommend!