CareNow Urgent Care - Central Austin

AMAZING staff!! Provider Sanders is amazing. She took the time to talk to me, I am in high risk of some medical conditions and a simple virus can potentially take me to the ER and she took the time to teach me that I need to let doctors know that at the beginning of the visit so they could assess me better and help me. You don’t see that type of care in US doctors anymore… I’m glad I met Provider Sanders. The staff was amazing too! Front Desk - Ciara was great! She is very welcoming and had a lot of patience, she even took care and was very graceful with a homeless elderly that came in to ask for coffee. She was kind and patient with him. MA Abram was great too! Every time I go there Abram is very nice and welcoming. I live in Mueller where I have a carenow 3 blocks away from my house wand

CareNow Urgent Care did a superb job cleaning my 3 day infected gardening wound and prescribed appropriate antibiotics to clear infection. Thank you so much! 5 stars!

I had an amazing experience here, which is in interesting thing to say when I came for an infected Toe. I did not have to wait long, the front desk was very nice, the medical assistant listened to my concerns. Special thanks to the Doc- Rachel Gregory, she provided care and made me feel like I mattered. Overall best experience I could have, considering my throbbing toe.

I had vertigo so I got on the online waitlist. When I arrived I was treated with care by all of the staff, even the receptionist. I was seen soon after I arrived and received a prescription for prednisone from the doctor. The entire process was quick and pain-free.

Kind and helpful receptionists. Competent considerate doctors. Liked fact that X-ray was on site with swift interpretation. Only problem is the online bot placing one in line. It sends out notices that you should go right away as there are no patients in line. “Wait time zero”. Then at arrival, there is a full wait room and estimated time to see the one doctor on call is 45-hour. Somehow the on line bot is not in sync with actual situation at clinics. Necessitated my coming back the following day.