Capsule

We have been using Capsule for more than a year now with consistently positive and reliable experiences. I especially appreciate the text with an *actual human pharmacist*. We live in Cedar Park and can sometimes get same-day delivery (if ordered in the morning). Our deliveries have always arrived in the scheduled window. We are really happy with this service (and really happy to transfer Rx from the big box pharmacies!).

This was a rather easy, fast service to switch over to from my previous pharmacist. Delivery was quick -- the driver was very professional and nice. I also managed to save some money on my prescription, which really helps out nowadays.

Capsule Pharmacy in Austin, TX is well stocked, and has professional pharmacist services; Capsule is speedy, cost effective, has an awesome & kind staff, and my favorite part of their amenities is their 100% FREE Delivery Services! Thank you, Capsule. I highly recommend this pharmacy.

I wanted to share feedback about communication during a recent prescription experience. The staff were polite, but the process lacked transparency. After my prescription was received and verified, it stayed in a “processing” state for several days, including over a weekend, with very limited proactive updates. I was told multiple times that someone would follow up or that it was being worked on, but I never received a clear status or timeline. I understand that delays and availability issues happen, but not providing a simple update or realistic expectation made the situation unnecessarily stressful. Clear communication would have made a big difference. I ultimately had to ask my provider to redirect the prescription elsewhere due to the uncertainty. This service may work well for routi

I have had a very bad experience with Capsule. My doctor sent over a prescription to be filled yesterday, Saturday. I was told that there are no deliveries available until Monday. The pharmacy was closed before I could get there. I called today to find out when I could pick my prescriptions up. The operator told me that they could squeeze in a delivery today between 12 and 3. Good news! I waited until 4 to call, thinking that the delivery was late. I am told that there is no delivery. Capsule was closing before I could get there. Earliest delivery is Monday 11 -2, I teach a course at Austin Community College on Monday from 9 -1. I have an appointment at 1:50. Deliveries usually reach me at the end of the time period. I cannot be home. I am hoping to get a delivery later in th