Cape Cod Healthcare

Worst healthcare I have ever received. I actually couldn't believe it. Was misdiagnosed three separate times, though I came in with an idea of what I had I was told I was wrong and then charged with expensive consultation fees for these incorrect diagnoses. Finally, they told me I needed to go to the ER and get a brain MRI. All over an ear infection. I went to a different doctor and was told I was right and that it was an ear infection. I then received a bill from Cape Cod Healthcare for $1200 for literally doing nothing and misdiagnosing me. I cannot stress this enough- this is a crooked healthcare facility and if you want fair pricing and accurate work this is not where you want to go!

I’m giving this office two stars because of Dr.Julia Craig-Muller. Last month I developed what they call a mallet middle finger,that’s when the finger tip is bent,I called my hand doctor to make an appointment,but I needed a referral since I haven’t seen him in over 5 years,so I called the office of Dr.Craig-Muler to get one,but she refused unless I go for an office visit.I tried to explain it to her assistant that it was unnecessary since she’s not a hand doctor and she won’t be able to help,my explanation was not heard and the doctor still refused to send a referral,I finally gave in and asked the assistant if I could make a virtual visit since it was faster to get than an actual visit,she said yes and I was able to get one in few days with the assistant not the doctor,which by the way

This review is for capecod healthcare in its entirety. My grandfather has passed away, I was healthcare proxy and took care of all his medical needs. He had a surgery done at capecod healthcare and had a balance remaining. I called them to let him no that he has since passed, has no will or estate. They requested the death certificate which was sent and then sent another bill. I called back and then they said they never received it and that I also have to write a handwritten letter stating that he had no will or left over estate. I did this. Received another bill. Called again and explained everything to be told oh sorry it takes time to have our team review this. Did regard any bills I will note the account. I have received yet another bill and now a letter stating it has gone to

Poorest patient care to be found. They see you for your yearly physicals and such but do no sick calls if your sick they say go to an urgent care are. They are very dismissive and think nothing of changing your provider giving you to a new NP who clearly is out of his depth.

This lab will send work out to quest diagnostics without telling you. I had bills from quest that were not covered by my insurance because the billing address of the quest lab they sent it to was out of network for my insurance. I learned this when I got a $500 bill from quest. My insurance had to manually reprocess as cape cod healthcare which was in network. Hours on the phone and a ton of aggravation. I had the same test 3 weeks apart. On one I owed $1.92 and the other I owed $45. Same test. Quest presented them for payment to my insurance from two different quest addresses. One address was in network one was not. If you are going to use quest make sure the physical address is in network. Quest is like a franchise so check the exact location with your insurance.