Burgaw Eye Center

RUDE. Rushed out right around closing time NO service when I had an APPT after driving 45 mins there on a work day. NO reception in the office or road. Receptionist was demanding as soon as literally walked in the door made me uncomfortable and like she just wanted to leave and forget me. Called a few times in 2 days, no answer or returned voicemail. Finally day of appt someone picked up the phone.

Very nice and pleasant. I found my new eye doctor. 🙂

It was a wonderful experience! I have visited this place with my three children and they all received excellent service and care. We have never faced any communication issues, and if the receptionist is unavailable, she always returns my calls. The eyeglasses were of exceptional quality. I will definitely return and highly recommend this place! ♡

They cannot answer questions over the phone. They cannot help you over the telephone 📱 when you ask about another eye doctor practition they will tell you they don't know of any around this area which is sad 😢 and they were no help to me. So I give them no stars because if you are a doctor of any sore, you should be interested in helping a patient seek help..... And I am in need of seeing a eye doctor because a regular doctor cannot help with us other than four pink eye or surgical matter etc and I was just told that she didn't know of any other eye doctors in the local area and that she cannot answer any of my questions over the telephone. So zero help zero Stars 😔🥺💔😞 oh excuse me I have to give one star in order to post this. Sad as well ❤️‍🩹

I went to Dr. Eaton's office for 4-5years. He is a wonderful Doctor who takes the time to explain things in depth, make sure your glasses fit perfectly and he truly seems to care about his patients. His office manager is great as well. She makes sure all info is put in correctly and helps you understand what is and isn't covered. I recommend this office to anyone looking for a new optometrist.