Brenda Boss Family Clinic

Their service was pretty bad to begin with. I brough it to their attention attention and they went out of their way to make things right. The service is much better now.

My first experience started horribly, with an on screen doctor gaslighting me and telling me that my diagnosis that I've had and validated many times since I was ten was wrong, and then hung up on me with our treating me, however the Nurse saw what I went through and immediately fixed the situation pairing me with a new doctor, the best doctor I've ever had. This doctor has figured out everything the many many others could not, and given me peace. He listens to me and gives me sound advice. With our the Nurses I would have never found my angel Doctor, and with out my angel Doctor I would have never found this much peace in my life. I'm still working towards being a better me and a healthier me, but I couldn't do it with out Brenda Boss. Seriously, hundreds of doctors and appointments all o

Nurses are combative and the doctors are wildly incompetent. Brought my son in for breathing problems and they said he was on the verge of emergency distress and told me to drive to loma Linda emergency pediatrics. We went and the nurses there were confused why the pediatrician didn’t give him a breathing treatment before we came down, didn’t do anything for him just stressed me tf out with how poorly he was doing and then told me to drive an hour and a half down the hill. I genuinely hate this place, I have never had a good experience here.

Occassionally if it happens to be a good day, you might get in to see a doctor in a half hour or so. The longest ive waited was 2 hours for a sprained ankle. They dont take any insurance plans except, Blue Cross. Medical, or Medicare. The front desk staff usually for the most part nice and helpful but my last couple visits which my most recent was yesterday i got some yonger blonde lady. I told her what i was in for and my insurance provider she didnt even take down my info she just glanced and it and said okay that shed never heard of it and that it didnt exist (she didnt even try to look it up on the computer) and then told me she can't even give me an estimated wait time, her tone was very rude and had NO customer service skills. It would have saved me a lot of time and hassle if she w

Don’t go here, you’re better off going to the Emergency Room. The practitioners here are garbage, they have little to no medical knowledge. “Take over the counter medicine”, “gargle with salt water”. I went to a doctors appointment just for them to tell me exactly what Google says. The “practitioner”, if you even want to call her that, Shiela is awful. Came in with a sinus infection and she said “I don’t know what’s wrong with you, take over the counter medicine” as if I haven’t been doing that already. A lady was crying to the front desk that she had been coughing for three months, and hadn’t been prescribed any medications for her hacking cough. The front desk ladies were very unprofessional, belittling and getting mouthy with her. Is this not medical negligence? It is practically empty