Big Bear Optometry owner Dr Anna Bedrossian OD

I want to give a huge thanks to Pam. She went above and beyond to help me in an emergency. We took a trip to Big Bear Lake and my glasses broke and Pam saved our day. Thank you again, so grateful for everything you did.

I CANNOT thank the staff enough for what they did for me. My husband and I came here to celebrate his birthday and in the midst of packing things, I completely forgot to bring extra contact lenses. Woke up realizing this, I was beyond stressed and disappointed. I called to see if they were able to come up with a solution to my mistake. Ashley who answered the call was so nice and helpful. She transferred me to Pam who then helped me by seeing whether they had anything close to what I use. They gave me a call a couple hours later and informed me that they had 5 pairs of contact lenses with my prescription for a small fee. Sooooooooooo appreciative at how amazing they were and so accommodating to my problem. Thank you staff for being so awesome!!!

Love this provider. I have not only had cataract surgerys, but I am currently in the middle of cornea transplants. Anna is understanding has been supportive working with my ophthalmologist. She definitely cares about getting the prescription right and your continued eye care. She makes the extra effort to make it so. Staff/front office, makes the same effort in their support. They are extremely helpful and kind. I love dealing with them all.

Had an ocular emergency and super nice folks @ Big Bear Optometry saved the day ! I CAN SEE

I broke my frames and can't see within glasses. I called up got in the very next morning and she set me up with a spare frames. I didn't miss a beat because of it. Thank you dr., You are the best in Big Bear.