Beth Israel Lahey Health Primary Care - Woburn Medical Associates - Warren Avenue

My 96 year old mother had an appointment with Dr. Jurjay at the end of March. I called the office the first week of February to request an earlier appointment because I could see the my mother's heart failure was getting progressively worst. I was told there were no appointments available before her scheduled appointment. I asked if there was another doctor available to see my mom. I was told the earliest appointment to see another provider was July. My mother died on February 19th. Stay away from this practice. This is clearly a case of ageism. A disgrace to the medical profession!

I wish I saw the reviews before coming here. I had a regular visit to ask about my vitamin d levels. The doctor charged for an alcohol screen which cost $64 just to ask me if I've been drinking alcohol? I don't even drink and even if I did, it's not worth $64 just to ask me. Same with a depression screen of an additional $64. Overall it was $900 for less than 30 minutes of asking questions and being told to eat more fiber and vegetables. This practice is a joke. With insurance it was only $500! Gee whiz.

Absolutely awful. I was not listened to as a patient and always had my concerns dismissed without further examination I've been going here for years and I was offered little to no help at all times. Nurses would frequently just tell me to go to an urgent care. Once I was unable to reach their office (distance became too far) I was told repeatedly that they cannot help me get a referral to a PCP closer to me.

I just called this facility to schedule an appoitment for a new patient and the person on the pohone was amazing. He was clear, nice and efficient. I hope the experience does not change in the future, but so far it was good. Well, unfortunately the person that took my call was not the same person that welcome? me at the facility. Changing this review to reflect that.

Haven't had a bad experience yet- actually, quite the opposite. The staff and physicians have always been very attentive and have gotten me into an appointment (thankfully) asap when I needed something. Results may take a bit to get back but that would be the lab they work with since I had some trouble with this in the past. The staff that I have worked with has otherwise been great. Keeping them as my primary for as long as I can.