Baptist Neighborhood Hospital at Overlook

Love this Hospital. Clarissa and April are the Sweetest Nurses. They have the Best Personalities and are very sweet. The Doctor is also wonderful. And really answered any questions for us. The gentleman who drew Tony’s Blood was kind as well. I wish I could give this Hospital more than 5 Stars. They really represent the Baptist Hospital. Great Job Guys.

Horrible service. They lack attention to patients. Came in with displayed shoulder. Took 5 min to diagnose, took 5 min fix. Waited for over an hour just to see the doctor. Popping my shoulder back in place I waited over another hour to get my paperwork and prescriptions. If you feel like waiting four hours for minor emergency that can be solved quick, do not come here. Also to mention there was only one other patient when I got here.

I went to the ER here to have a laceration fixed up. This is a really nice place and the staff is great. Everyone from the front desk to the nursing staff and physician were kind and attentive. I was in and out in less than an hour, leaving with a freshly sutured elbow and clear after-care instructions. Negative reviews here about wait time and pricing seem excessive; both of these are out of the hospital staff's control and I do not believe to be a reflection on them in any way. Wait times can be greatly influenced by staff availability and incident priority. If cost upsets you, there are these things called elections that happen at the local, state, and federal levels; that's your complaint outlet. Thank you again to the staff at this location, you guys are great!

Nurses and techs were great. Doctor was the least helpful person I’ve ever encountered. I went for excruciating back and pelvic pain and she sent me home saying I was constipated. I just left the Methodist ER with an actual answer. An answer to MY BACK PROBLEM after running tests… also I’m not constipated. Thanks.

The service and attention you get here is superb and unmatched. I call this a Roll Royce hospital because the staff makes you feel like royalty. Dr Hamilton, Armando, and Benjamin were so attentive, caring, compassionate, and competent. An experience like this is simply rare! THANK YOU for providing us the warm toasty blankets! 🥰😷