Banner Urgent Care | Phoenix, AZ | Indian School Rd

Banner Urgent Care clinic made it easy for me to make an appointment online and then go to the appointment. The front desk staff were very nice and professional. The young woman who took me into the exam room, took my vitals and asked me questions about my health and then let me know who would be seeing me and that he was with another patient. I was very happy with the step by step process. The provider was good and after he checked my eye, he told me what it appeared to be and prescribed an ointment. All and all it was an excellent visit…

The front desk gal was very nice and helpful. Too bad the nurse practitioner, Sarah, had to be very vague with her diagnosis and treatment. She treated me like I was making up my sickness but then broke down and did treat me for pneumonia almost like it was an afterthought. This might not be a big deal to you lady but this is my life we are dealing with. She made me feel like I should be sorry I had to inconvenience her with my illness.

Everyone was wonderful.... Made an appointment, got their early, waited a little while but it wasn't unreasonable. Had my first sinusitis at 54 years old, it's very unpleasant. But they saw me and got me out the door with a prescription in under 90 minutes. I really like Banner and their people!

Never have to wait more than a few minutes to be seen. The nurses and doctors are very friendly and knowledgeable. They get you in and out faster than any doctor I’ve been to. And they even called twice to follow up to see how I was feeling.

Great communication knowledgeable and professional. Large open lobby. Large well lit patient rooms.