Ballard Pediatrics

We were with Ballard Peds for three years. Overall negtive experience, they are good for regular checkups but not much else. The phone tree is ungainly and there is no method to connect directly with nurses/doctors, just admin staff. Spend 5 minutes in the phone tree, leave a message and pray for a call back. Walk-ins are not allowed but in person visits seem to be mandatory for any diagnosis (no telehealth option) and it is difficult to schedule an appointment for anything urgent. Overall, their business model seems focused on maximizing billable hours for the doctors while minimizing liability by creating barriers to access for non-routine medical care. Pediatricians are hard to find in Seattle but you can probably do better.

Been taking my daughter to Ballard Pediatrics since she was a few days old. Never had any issues with scheduling her regular check ups or any staff members. Her regular physician is Dr. Records and she is so wonderful! There has been times where I called and needed to bring her in the same day and there is always availabilities. They also have after hour phone line available to answer questions, and are very fast at responding non urgent question on patient portal. Also the little fish tank in the waiting area is a plus my daughter loves it!

We’ve had nothing but great experiences here. Outside of the typical monthly or yearly appointments, we can easily and quickly get an appointment for our boys if needed for other reasons. We primarily see Dr. Hall, who we love, but have also had great experiences with other doctors when he isn’t available. Everyone is friendly and knowledgeable!

5 stars for the doctors. The front desk staff is terrible! Their tone, rolling their eyes, refusing to pass on messages to staff when you are physically in the office -“call later”. It’s so off putting I’m considering changing practices over it. And that would be a shame because we have loved the physicians and MAs. Fix this!

We've been coming to Ballard pediatrics and dr. Allen for the past 6 months for regular check-ups and vaccines for our son. Dr. Allen is an incredibly empathic, skillful doctor who takes time to answer questions and offering reassurance. Our son experienced colic during his first few months of life and dr. Allen provided us with a lot of great resources to help us navigate what to do. Perhaps most important, however, he offered us as parents encouragement and support. Thank you!