AudioNova

My name is Louise and I am working with Ann and I just got to new hearing aids and they’re absolutely wonderful in so many ways they stay on the ears without falling off when you put your sunglasses off and I’ve got it married with my phone so that I can just tap my ear and that is amazing. I highly recommend you come here and give them a try. Thank you.

Had a sudden hearing loss in left ear. Dr said could have been a virus, so there was nothing they could do. For a year+ I just put up with it. Attending places where there were crowds, was the worst! Having vertigo my balance was off all the time. I finally made an appt at Audionova in West Bend. Best thing i have ever done for myself! Not only am I able to hear things I didnt realize I was missing but my balance improved also!! So happy I finally went for hearing aids! Thanks to Ann Sebald for her compassion and expertise! Highly recommend. Kris

Was given a different ear piece and did not fit in the ear properly. I wanted the smaller ear cone I use to have. (Came back to get the smaller ear piece. ). She recommended to wait or come back in 1 1/2 hours, she was busy. Returned in an 11/2hours. She said she was too busy and doesn’t have any help and could not assist me. I understand she is busy but why tell someone to come back and she would assist. We do not live near the clinic so it was all wasted time, waiting. This particular clinic seems to be understaffed on a regular bases. The staff are nice but the inability to service customers has happened multiple times.

Anne was very easy to work with. She was patient and worked with several hearing aide providers in an effort to find ones that worked. The only issue I have with the office is that she is overbooked and getting additional appointments would take weeks to find n opening in her schedule.

Ann and her team were very caring and willing to make my mother’s experience a delightful one. Previous encounters with other providers was less then helpful. The time Ann took with answering all questions and finding out what my mother’s needs were showed how each patient is important and willing to find a solution for. There was no pressure to buy something. Just finding out what my mother’s current device was able to do and make small improvements for her needs on that device. Ann even called to see just how much more time was left of her current devices warranty. Ann and the team want their patients to hear better to make their lives enjoyable. That is a true caregiver. Not someone wanting to just sell something. Thank you for your expertise and kindness. We will be back and send refer