Aspen Dental - Lake Havasu City, AZ

Went there for a broken crown, dentist wasn’t gentle, nor apologetic and frankly dismissive. Also, apparently he doesn’t know how to do a crown, because he has to have this other guy from Phoenix drive up here, literally have to wait an entire week.(kind of an emergency, you’d think they’d reference me to another one of their dozen clinics they have if they couldn’t do it.) Also, I was in an extreme amount of pain. All the Dentist prescribed be was antibiotics, acted like I was drug seeking, even though I asked for NON-NARCOTIC painkillers! (because I can’t go to work high on anything) On a GREAT note! The front office lady, (has shoulder length brown hair, and I think Hispanic, SHE was awesome! Totally nice and very professional; Actually, all the ladies were nice, one of them spoke abou

0 stars if possible. I thought I was scheduling a cleaning. Even mentioned to the receptionist when I arrived that I was there for a cleaning. They don’t do cleanings the first visit. In fact they only take X-rays and photos of your teeth. The 2nd visit, would be for the hygienist to look at my teeth, a treatment plan be implemented and then they’d go over financing. That shocked me so much! Why is your company insinuating that I would have to finance it? They stated that I have like 4 or 5 cavities. I have never had more than 1 at any given appt let alone 4 or 5. Well the cleaning wouldn’t happen until visit number 3. And I wasn’t informed this until after 72 min of being in their office after I asked when they would do the cleaning. Previous dental appts are about an hour, X-rays, clean

I can't recommend this establishment enough! I am in EXCRUCIATING pain from an impacted wisdom tooth sitting on my nerve with an abcess that has formed. It has effected everything on the left side of my face from my ear, jaw, and throat. I swear, giving birth to my two children didn't hurt as badly as this tooth pain 😩 I want to give a very special THANK YOU to Krystal, the operations manager, who was so thorough in explaining my options, working with my insurance and providing me the absolute best possible cost estimate while getting me in SAME DAY. Another thank you to the sweet dental assistant (I feel terrible I forgot her name but she owns a cute corgi dog-you know who you are ❤️) who was so gental while taking my xrays and also consoling me while I got a numbing shot. She definitely

The Lake Havasu Aspen Dental goes above and beyond for patient care and satisfaction. Words cannot express how much I appreciate the staff here, they are truly genuine professionals! Always willing to listen and strive to make the patient as comfortable as possible. They also guarantee the procedures they perform, and gladly follow up to ensure satisfaction. The office is so welcoming and always clean as well. I will always choose Aspen Dental, they are a blessing! Thank you!

So far, working with this Aspen dental has been a good experience. My only comment would be to ask why, every time I've visited, the tech working on me has always been called away right in mid visit. I've been left waiting with work 1/2 done for at least a 1/2 hr. while they go work on someone else. They come back & 10min later, I'm done. It wasn't worth the wait when they could have finished me 1st & then moved on. Every visit this has happened. But I am happy with the work they do.