Ascension Rx - Dell Seton Medical Center Pharmacy

I went to this pharmacy before noon and I was told by the front desk that they are busy and to come back tomorrow and the medication will be ready. I called now and was told they had to order because they didn’t have it in stock. The gentleman stated he was not there and did not know why I was told to call back if it was not in stock. I was not being rude but was just describing who I was speaking to and he stated I was being rude AND HE JUST HANG UP THE CALL ON ME! I called him back and told him I was not being rude and was trying to describe the person I was speaking with. MY HIGH BLOOD PRESSURE MEDICATION IS WHAT I HAVE NEEDING SINCE 2/1/2025. I had a lot of issues with the application and they don’t seem to understand I need it. I wish the 1st person should have told me the did not hav

Worst pharmacy experience I've ever had. They are trying to force employees to get meds refilled through them but will not deliver meds. I have been calling for 3 weeks for my prescription and every time I'm on hold for 20 minutes or more then hung up on. When I finally get through to someone I'm told they'll ship soon and then they never arrive. I can't drive all the way from Georgetown to Austin just to pick up my prescriptions from the main pharmacy.

Not a good experience so far. I am a Seton employee so my insurance mandates that I get this specialty medication (Methotrexate injections) from their outpatient pharmacy instead of at the local HEB pharmacy a mile away from me where I receive all of my other prescriptions. The insurance also will not do refills on this medication which means every month I have to call either my doctors office or this pharmacy and request another refill. Then, since this pharmacy does not have e-file available (antiquated?) my dr.'s office has to either call them or fax the RX to them so they cannot set it up automatically. Then...This pharmacy will not keep my credit card information on file so they can automatically bill me which means that every month I have to call them or they call me and give the

WORST experience ever at a pharmacy. WOW. First we called to make sure we could pick up .. seemed we were a nuisance to the lady. As we live 30 minutes away we just want to make sure our meds were ready for our sick daughter who just got discharged from hospital. The middle aged guy at the counter was EXTREMELY RUDE. Didn't greet and only looked up once in the 5 minutes I was at the window which he was only 1.5 feet from me- which was when I got to the window. I came home to find that one of our prescriptions had to be refrigerated which he never told me. He just stapled up and handed like I was annoying him.. though didn't say anything except the info hr needed from me...I guess he's just annoyed by any customer. He asked if I wanted to speak to the pharmacist but I declined....but any

I love it you go right down the stairs or elevators and get your medication you don't have to find a ride to H-E-B or anything is right there one stop