Alleghany Memorial Hospital

Waited over 4 hours after my mother was brought in by EMS. The doctor or nurse never spoke to me or even offered any kind of communication what so ever. This is twice now that this has happened and nothing has been done when it’s bee reported. There wasn’t no one at registration the whole time like their is suppose to. No one asked about my mother’s history. Never told anyone about a treatment plan either. The nurses retaliate against you when you call them out on something and question what they are doing. They don’t follow their own mask policy right now. They only make the people they wasn’t to put on a mask. When you ask to speak to the doctor, they refuse to let you.

I went in dizzy and dehydrated. The possibility of a heart attack was definitely ruled out by the staff that I found competent and the doctor detailed. My only comment would be the young person checking me in had no perception of emergency. She asked me three times what my address was. But in general. I thought my care was thorough for my condition.

I called this hospital for months after one ER visit two years ago to ensure that my debt was fully paid. I called them off and on for a year because I was still getting bills, despite being assured multiple times I had no debt when I called them. Now, suddenly, it's on my credit report as owing over $3,500. Absolutely horrific billing services. Will not, ever, be back.

The staff can do nothing but offer pills and shots to someone in pain, and then talk about pain clinics when someone clearly does not want to live on meds but had rather have the source of the pain relieved instead. I was about to pass out from the pain I was having after being brought in by ambulance and was still made to walk back to my vehicle despite hardly being able to stand. The facility is not that clean and if not for an immediate need for some relief, temporary though it was, I would never step foot through their doors again. The primary care is not much better honestly, their offices do not even know how to submit a simple MRI order to the nearest hospital that has one. It was 2 weeks getting that and the hospital doing it just waited until the day they saw me to do the order th

We just had to use their urgent care while on vacation with our toddler. The staff was very professional and they took great care of us. Sparta is lucky to have such an advanced health care facility in town. 2 big thumbs up.