AFC Urgent Care Knoxville

I recently stopped by AFC Urgent Care on the corner of Kingston Pike and Northshore and was so impressed. The facility is extremely clean, organized, and clearly well cared for. The space feels bright and welcoming from the moment you walk in. The team was kind, professional, and friendly with everyone who came through the door. You can tell they take pride in what they do and in serving the Northshore and Kingston Pike community. If you’re in the Knoxville area and looking for a well-run urgent care, this location is a great choice.

This clinic is my top choice for all my medical needs. They're always prompt getting you through admission and triage and the physicians are always quick to come in the room to administer care. I'm grateful for the care I've always received here. I never have to go to a hospital ER. They've always been able to provide competent medical treatment for me. I won't go anywhere else for my medical care. Thanks, AFT Urgent care on Kingston pk! You guys are the best!!!

So the staff here is not very kind. They're really snotty to customers and you can HEAR them taking trash about patients and EACH OTHER from the waiting room. The provider I saw, she was pleasant, but the staff?? Terrible. And i'm not using my real name for this because I don't trust this staff to NOT break HIPAA and reveal things about my private info. I would rather wait HOURS in an ER than ever visit this place again. I understand you need to blow off steam, but discussing that loudly about complaints they have regarding PATIENTS AND THEIR OWN COWORKERS is soooo unacceptable. I hope these people can reflect and see that if they lose patients and staff, this is why. I hope that provider has a great day though! She was lovely! :)

Having checked in early my wait time was minimal. The staff was polite and friendly. Although they couldn't treat my condition; the health care professional examined me and clearly explained what was going on and what I needed to do next. I was treated like an actual person instead of a number.

I had an outstanding experience at AFC Urgent Care in Knoxville. From the moment I walked in, the entire team was welcoming, professional, and genuinely compassionate. JJ (MA) and Bethany (PA) were absolutely phenomenal. They took the time to listen carefully, explain everything clearly, and made sure I felt comfortable throughout the entire visit.